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The emergency departments of Golden Hospital operate 24 hours a day, although staffing levels may be varied in an attempt to reflect patient volume. Due to the unplanned nature of patient attendance, Our Emergency department providing initial treatment for a broad spectrum of illnesses and injuries, some of which may be life-threatening and require immediate attention.

CU/CCU plays an active role in the provision of the Intensive Care Medicine service in Nepal. We are the main ICU/CCU with ventilator for the Biratnagar area, but we also regularly receive and care for patients from all over the Eastern region.

ICU/CCU cares for between 600 and 800 patients per year. Like most ICU's in Nepal, occupancy rates are high and the unit is often very busy. The Intensive Care Unit has 8 bed spaces, including 2 isolation rooms.6 of these beds are staffed at a ratio of one nurse per patient, to look after those patients who require advanced support of breathing, cardiac or kidney function, or frequently a combination of these problems The other 2 beds are for patients who require high levels of nursing care, or advanced monitoring of heart, lung or kidney function that cannot be provided on a general ward.

The unit is fully equipped to provide advanced Intensive Care, including mechanical ventilation (the use of a breathing machine to assist the patient’s own breathing efforts, or to take over the work of breathing for them).

ENT refers to ear, nose and throat surgery is the surgical treatment of diseases, injuries or deformations of the ears, nose, throat, head and neck areas. The purpose of surgery to the ears, nose, throat, head and neck is to treat an abnormality (defect or disease) in these anatomical areas. Additionally, the specialty known as otorhinolaryngology (ears [oto], nose [rhino] and throat [larynx], referring to the larynx or throat) also includes surgical intervention for diseases in the head and neck regions. Most ear, nose and throat (ENT) surgeons in Nepal are referred to as otolaryngologist and their specialty is otolaryngology. Ear surgery is usually performed to correct specific causes of hearing loss. Nose surgery can include different types of procedures necessary to treat sinus problems (sinus surgery).Throat surgery can include complicated procedures such as cancer of the larynx (laryngectomy), or more simple procedures such as surgical removal of the adenoids(adenoidectomy) or tonsils(tonsillectomy).

The Golden Hospital has announced that it will provide free dialysis services to patients suffering from kidney failure.The hospital chief said the health facility is going to implement the new measure to make sure that such diseases do not transmit to other patients. “Our aim is to reduce the infection rate to zero for our kidney patients,” he said, adding that they will also provide free dialysis to kidney transplant patients with Hepatitis B and C, and HIV from this week. He, however, said that such patients will have buy dialyser, needles, fluids and medication on their own. “We are ready to provide free services up to 20 such patients every day,” he said.

Golden Hospital provides 24 hours Delivery services. Gynae Department of Golden Hospital have well qualified & experienced team members, so the delivery done by Golden Hospital is safe for both child and mother. If normal delivery is not possible then Golden Hospital also provides surgical delivery of baby safely.

Golden Hospital pharmacies provide a huge quantity of medications per day which is allocated to the wards and to intensive care unit according to medication schedule. Golden hospital is using automated transport systems for dispatch of medications.

Golden Hospital provides neonatal intensive care unit (NICU), also known as an intensive care nursery (ICN), is an intensive care unit specializing in the care of ill or premature newborn infants.Nurses care for premature babies and sick newborns in intensive care units, emergency rooms, delivery rooms, and special clinics.

Golden Hospital provide Electrocardiography ECG, is the process of recording the electrical activity of the heart over a period of time using electrodes placed on the skin. These electrodes detect the tiny electrical changes on the skin that arise from the heart muscle's electrophysiologic pattern of depolarizing during each heartbeat. It is a very commonly performed cardiology test.

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ECG

Golden Hospital provides Laparoscopic surgery, also called minimally invasive surgery (MIS), bandaid surgery, or keyhole surgery, is a modern surgical technique in which operations are performed far from their location through small incisions (usually 0.5–1.5 cm) elsewhere in the body.There are a number of advantages to the patient with laparoscopic surgery versus the more common, open procedure. Pain and hemorrhaging are reduced due to smaller incisions and recovery times are shorter..

Golden Hospital provides Neurosurgery,is the medical specialty concerned with the prevention, diagnosis, surgical treatment, and rehabilitation of disorders which affect any portion of the nervous system including the brain, spinal cord, peripheral nerves, and extra-cranial cerebrovascular system.